Microsoft Collaboration Communications Systems Engineer | MS-721


Collaboration Communications Systems Engineer | MS 721 provides an in-depth understanding of communications technologies that are important in today’s business environment. Learn about voice and video solutions, IP telephony, unified communications, and more.

Omschrijving

The training Microsoft Collaboration Communications Systems Engineer | MS-721 is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub.

The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.

After completing this course, you will be able to:

  • deploy Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub;
  • manage and monitor Teams Phone, meetings and certified devices;
  • how to use Microsoft Teams admin center, PowerShell, Microsoft Teams Rooms Pro Portal and the Call Quality Dashboard;
  • configuring and deploy Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile and Direct Routing.

After the course you can participate in the exam.

Good to know: the focus of this course is no longer solely on the phone (compared to the old MS-720), but also on meeting experiences, teams rooms, etc.

Inhoud
  • Introduction to Teams meetings and calling
  • Plan for Teams Phone
  • Plan for Microsoft Teams Rooms and Surface Hub
  • Plan and optimize network performance for Teams media
  • Configure and deploy Teams Phone with Direct Routing
  • Extend Teams Phone with additional services
  • Manage meetings and events experiences
  • Guided project – create and assign Teams policies to meet business requirements in Microsoft Teams
  • Configure and manage voice users
  • Configure auto attendants and call queues
  • Configure, deploy, and manage Teams devices
  • Guided project – Prepare meeting room experiences
  • Monitor and troubleshoot Teams collaboration communications systems
Plaats en data (7)
Plaats Duur Data
Virtual Classroom 4 dagen 24 t/m 28 augustus 2026
24 augustus 2026 09:00 - 17:00 uur
25 augustus 2026 09:00 - 17:00 uur
26 augustus 2026 09:00 - 17:00 uur
27 augustus 2026 09:00 - 17:00 uur
28 augustus 2026 09:00 - 17:00 uur
Inschrijven >
Drachten - Kraaiheide 17 4 dagen 19 t/m 23 oktober 2026
19 oktober 2026 09:00 - 17:00 uur
20 oktober 2026 09:00 - 17:00 uur
21 oktober 2026 09:00 - 17:00 uur
22 oktober 2026 09:00 - 17:00 uur
23 oktober 2026 09:00 - 17:00 uur
Inschrijven >
Virtual Classroom 4 dagen 26 t/m 30 oktober 2026
26 oktober 2026 09:00 - 17:00 uur
27 oktober 2026 09:00 - 17:00 uur
28 oktober 2026 09:00 - 17:00 uur
29 oktober 2026 09:00 - 17:00 uur
30 oktober 2026 09:00 - 17:00 uur
Inschrijven >
Drachten - Kraaiheide 17 4 dagen 30 november 2026 t/m 4 december 2026
30 november 2026 09:00 - 17:00 uur
1 december 2026 09:00 - 17:00 uur
2 december 2026 09:00 - 17:00 uur
3 december 2026 09:00 - 17:00 uur
4 december 2026 09:00 - 17:00 uur
Inschrijven >
Virtual Classroom 4 dagen 7 t/m 11 december 2026
7 december 2026 09:00 - 17:00 uur
8 december 2026 09:00 - 17:00 uur
9 december 2026 09:00 - 17:00 uur
10 december 2026 09:00 - 17:00 uur
11 december 2026 09:00 - 17:00 uur
Inschrijven >
Virtual Classroom 4 dagen 15 t/m 19 februari 2027
15 februari 2027 09:00 - 17:00 uur
16 februari 2027 09:00 - 17:00 uur
17 februari 2027 09:00 - 17:00 uur
18 februari 2027 09:00 - 17:00 uur
19 februari 2027 09:00 - 17:00 uur
Inschrijven >
Drachten - Kraaiheide 17 4 dagen 22 t/m 26 februari 2027
22 februari 2027 09:00 - 17:00 uur
23 februari 2027 09:00 - 17:00 uur
24 februari 2027 09:00 - 17:00 uur
25 februari 2027 09:00 - 17:00 uur
26 februari 2027 09:00 - 17:00 uur
Inschrijven >

Praktische informatie

Doelgroep

This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer and prepare learners to take the MS-721 certification exam. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.

Voorkennis

Before attending this course, students should have general knowledge of the following topics: - plan and configure a Microsoft Teams environment; - manage chat, teams, channel and apps; - monitor and troubleshoot a Microsoft Teams environment; - Microsoft 365.

Duur

The course lasts four days.

Groepsgrootte

The size of the group is a maximum of twelve candidates.

Certificaat

After the course you can participate in the exam. The exam fees amount € 125,00.

Gerelateerde trainingen

Managing Microsoft Teams | MS-700

meerdere locaties
4 dagen | Klassikaal| € 2245,00